Safe hospitality

The last months brought some fundamental changes for everybody, and obviously for us to.
We do our best to keep you safe and grant You a pleasant holiday experience. To make Your days realxing and safe we implemented some hygene measures to all the departments of our hotel.
 
1. Flexibility
In case everything goes wrong and You can not attend your holiday due to travel restrictions or illness please contact us, we will find a solution together.

2. Arriving

Actual informations for the arrival and vigent regulations under this link:
https://www.suedtirol.info/en/information/coronavirus

3. Pre Check in
To make everything faster once You are here you can send us a copy of Your ID/ Passport and we will do all the check in formalities before Your arrival.

4. Hygene measures
The helath and safety of our guests and co-workers is priority number one for us

Additionally to federal regulations we implemented following processes:
• if needed we provide our guests with hand sanitizer and face masks
• touchless desinfecting stations where needed
• public areas are cleaned an sanitized at least 2 times a day
• we provide our staff with adequate safety equipment and we update them consistently with all the regulations

5. Moving around the hotel
If the mandatory safety distance can not be mantained wearing a face mask is obligatory

6. Space in and aroung the hotel
In the middle of the nature park our Hotel has a unique position for all types of outdoor activities such as hiking biking climbing etc.. We will be happy to provide You with insider tipps to avoid crowded place and spen relaxing and active days outside.

In our hotel we have plenty of space and in our large garden will always find loads of room to relax and enjoy the sun.

7. The check out
As the check in we can provide a checkout without any contact. We can send You the bill beforehand via email on the day before the scheduled departure so You can check and pay per bank transfer or contactless credit-card.
 
We use cookies to offer the best possible user experience on our website. We also use third-party cookies, to deliver personalised advertisement messages. By using our website you agree, that cookies can be saved on your device. Further information on the cookies used and on how to disable them can be found here.